Support

Help with Better Value — the four-tap shopping-decision app.

Frequently asked questions

Is Better Value free?

Better Value is freemium. You get one free comparison to try it out. Unlock unlimited comparisons for a one-time purchase of $0.99.

How does Better Value work?

Point your iPhone at two products on the shelf and make four taps: the first product's price, its size, then the second product's price and size. Better Value reads only the numbers you tap, converts both products to the same unit, and tells you which is the better value per unit.

Why do I have to tap instead of it reading everything automatically?

Tapping is what makes the answer trustworthy. Shelves are crowded with numbers, and guessing which price belongs to which product is exactly where automatic scanners go wrong. By tapping, you tell the app precisely what to compare — so the math is always about the right two items.

What units does it support?

You can compare a 750 mL bottle against a 1.2 L bottle, or a 500 g bag against a 1 kg bag — the app does the conversion for you.

What does the verdict actually mean?

The wording is always relative ("Better Value" / "Worse Value"), and every figure reconciles to the two unit prices the app shows you.

It says "needs verification" or "insufficient data." Why?

Better Value never guesses. If a label is blurry, partly hidden, or the app isn't confident it read a number correctly, it asks you to verify rather than risk a wrong answer. If a price or size is missing entirely, it'll tell you it doesn't have enough to compare. Try tapping again with the label well-lit and in focus.

Can it handle "2 for $5" promo pricing?

Not yet. Multi-buy promotions like "2/$5" aren't supported in this version — the app will let you know rather than calculate something misleading. This is on our list for a future update.

What about prices written like "12,99" or French labels?

The current version is tuned for Canadian dollars, English labels, and a period as the decimal separator. Anything else — a comma decimal or a non-English label — is flagged for you to verify rather than guessed. Wider locale support is planned.

Does it work offline? Is my data private?

Yes and yes. Everything runs on your iPhone — there's no account and no server. The camera image never leaves your device, and the app works without an internet connection. See our Privacy Policy for details.

What iPhone do I need?

Better Value runs on iPhone with iOS 16 or later. It's an iPhone app and is not designed for iPad.

I found a label it got wrong — how do I report it?

Please email us at anetteinhalifax@gmail.com with what you tapped and what you expected. Real-world examples genuinely help us improve the app.